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Case Study 1
ACE
is a premier real estate consultancy involved in real estate dealings for top
notch companies in the country. As ACE is growing, the support staff at ACE
offices is growing in numbers. The management at ACE realises the need for
dedicated collaboration across its different offices spread across the country.
The human resource department at ACE works in a distributed fashion. The Head
Office of ACE has the core HR team and the regional offices have supporting HR
staff along with supporting staff like site supervisors, accountants, legal
executives and customer support. In all, there are 500 ACE employees spread
across the country with almost 1500 telephone lines connecting them. The
existing emailing system facilitates communication and collaboration partially.
Keeping in consideration the case above, the management at ACE decides to get a
software application developed to cater to the collaboration requirement of
ACE.
ACE
head office has an in-house technical team who have been taking care of the IT
requirements till now. This team is known as the ‘Internal System’ in ACE. Mr.
Sharma, one of the Vice Presidents in Senior Management chose Ms. Mary D’Souza
from the Internal System team as the project manager for this assignment. Ms.
Mary needs to co-ordinate with all the regional offices in the country to
develop the software. She would need inputs from all offices to decide the
functionalities of this application. This application would integrate the
existing email facility and ensure that there are many more features which support
the collaboration needs of the organisation.
Mr.
Sharma briefs Ms.Mary of the above mentioned problem statement and the possible
solution. Followed by this, Ms.Mary is instructed to do the needful.
Based
on the above case, answer the following questions:
1.
Prepare a business case
2.
Draft the feasibility report
3.
Identify the stake holders involved in this project with their suitable role
and responsibilities
4.
Under what circumstances can Ms.Mary outsource this work?
5.
Identify few known quality principles/policies that can be implemented while
developing this project.
Case Study 2
Rakesh
has been just assigned as the project manager to develop accounting software
for a firm based in a country which has been hostile for quite for sometime.
Rakesh has been deployed in the customer’s country with an initial team
consisting of three members. Rakesh meets the customer Mr.David and starts the requirement
gathering process. Mr.David recommends a team of 10 people from his company to
facilitate the requirements gathering process. Rakesh with his three team
members conducts the requirements gathering phase and comes with a rough
estimate of the development time in weeks for the five modules that have been
identified.
Module Name
|
Development Time (in Person Weeks)
|
||
Pessimistic
|
Optimistic
|
Most Likely
|
|
A
|
7
|
3
|
4
|
B
|
4
|
2
|
3
|
C
|
8
|
6
|
7
|
D
|
15
|
5
|
13
|
E
|
20
|
1
|
16
|
Pretty
soon Rakesh realises that he will need a bigger team to complete the project on
time. Rakesh raises this human resource requirement to his head office in
India. Head office suggests Rakesh that he needs to work with human resources
from the local country. Head office approves him to go ahead with hiring in the
local country.
Based
on the above data/information, do the following:
1.
Calculate the weighted average development time for each module
2.
Standard deviation for each module
3.
Calculate the standard deviation for the complete project and the estimated
time frame for completion?
4.
Assuming Rakesh has to finish this project 20 weeks. What is the team strength
he would need to do it?
5.
What are the possible issues Rakesh may face while hiring Human Resources from
the local country?
Case Study 3
Stefan
has been working on a computer simulation project to forecast about the
cyclones and storms. This project also involves understanding the impacts of
these natural calamities and predicting the estimated damage to human lives and
property. This project is sponsored jointly by 10 governments across the world.
Stefan is the project manager with a team of 20 people and their profiles are
listed below.
Designation
|
Number
of People
|
Description
|
Programmers
|
12
|
Programming the modules based on the
designs supplied by the team leaders.
|
Team leaders
|
3
|
Team leaders design the software
modules and give them to the programmers
for programming. Team leaders are
remotely based in the geographical
locations which are cyclone and storm
prone. They work closely with the
subject matter experts who provide the
technical details about natural
calamities. Team leaders travel to
cyclone/storm hit areas and assist the
subject matter experts.
|
Subject Matter Experts
|
3
|
Subject Matter Experts are people with
specialized knowledge and skills
related to storms and cyclones. These
people keep on travelling to various
locations for studies and provide the
development team with necessary data
and details.
|
Graphical Designers
|
1
|
These people design the Graphical User
Interface for the software modules
developed by the programmers.
|
Accountant
|
1
|
Accountant keeps track of the project
budgeting, costs and expenditures.
|
While
the programmers are co-located in a relatively safe environment, the team
leaders and the subject matter experts travel in a hostile environment.
Based
on the scenario described above, perform the following:
1.
Based on assumptions, identify minimum of five important risks involved in the
project
2.
Perform a qualitative risk analysis based on the answer for Q. 1 above
3.
Perform a quantitative risk analysis based on Q.1 and Q. 2 above. Assume
numerical value ranges for probability and impact (Exposure) of risks
4.
Prepare a sample risk register for such a project
5.
List out three positive risks in such a project
Case Study 4
New
Boston School is a reputed school in the city and has been in existence since
last 75 years. With IT affecting all domains of life, the school has identified
the need of a web based school portal to connect the school, students and
parents/guardians. This will help the school maintain a transparency between
its staff, students and parents. The business case has been drafted and
approved. D-Smart Infotech, a local software development firm, has been awarded
this project and Lillie has been identified as the project manager for this
project from D-Smart Infotech. Lillie has completed the feasibility study for
this project and D-Smart Infotech has decided to go ahead with the project.
The
project deadline is very crucial and ends after one year of awarding the
project. Since D-Smart Infotech is running short of human resources, it plans
to outsource this project again to a third party vendor. Since Lillie has been
assigned as the project manager, she has to identify, select and negotiate a
vendor for this assignment. The school has awarded this project to D-Smart
Infotech on the firm condition that the project should be completed within a
year.
Based
on the above scenario, answer the following:
1.
Should a third party vendor be selected to do this software project? If yes,
then what are the legal formalities D-Smart Infotech need to complete with New
Boston School and the selected vendor?
2. What are the high
level risks associated in such a project?
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